6 min
What I Learned From 25 Clients
Twenty-five client projects later, here are the patterns I notice in the ones that go well — and the ones that don't.
I've taken on around 25 client projects so far. Some were great. Some were forgettable. A few taught me lessons I wouldn't have learned any other way.
The clients I do my best work with share a few things: they trust the process, they say what they actually want instead of what they think they should want, and they treat me like a partner instead of a vendor.
The ones that go badly usually have one of three problems — unclear scope, hidden decision-makers, or a refusal to make hard product calls. Those problems are nobody's fault, but they're also fixable in the first conversation.
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